Verified Work Trial
#AT-2026-0091
Jordan Rivera
Live managed AWS account · us-east-1
8
Incidents resolved
6
Fixed under SLA
91%
Avg check score
✓
Customer response approved
// issued Jun 9, 2026 · verified by AcirrusTech
Incidents resolved
Each row is a real scenario the candidate triaged and fixed on a live account. Solutions are never shown.
ScenarioPriorityResolvedEvidence
EC2 can't reach RDS
P1
Jun 2, 2026
checks passed · 96%
· under SLA
sess-000000004917
S3 bucket returning 403 to the app
P2
Jun 3, 2026
checks passed · 92%
· under SLA
sess-000000005388
Auto Scaling group won't scale — missing AMI
P2
Jun 4, 2026
checks passed · 90%
· under SLA
sess-000000005df9
ALB health checks failing
P1
Jun 5, 2026
checks passed · 94%
· under SLA
sess-00000000686a
IAM role can't assume — trust policy
P3
Jun 6, 2026
checks passed · 88%
· resolved
sess-0000000072db
Security group blocking SSH
P3
Jun 7, 2026
checks passed · 91%
· under SLA
sess-000000007d4c
EBS volume out of space
P2
Jun 8, 2026
checks passed · 89%
· under SLA
sess-0000000087bd
Route 53 record not resolving
P2
Jun 9, 2026
checks passed · 88%
· resolved
sess-00000000922e
Customer communication
A sanitized excerpt of the candidate's written resolution to the customer.
Resolution replyRoot cause: the app's security group had no egress path to the database tier. I added a rule allowing the RDS security group on 3306 (SG-to-SG, not 0.0.0.0/0), confirmed connectivity, and verified the app recovered. No data was modified during the fix.
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- Name: Verified Work Trial — Cloud Incident Response. Issuing organization: AcirrusTech.
- Credential ID: AT-2026-0091.
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https://acirrustech.com/verify/AT-2026-0091/
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